As the proud new owner, or a soon to be owner, of The Weather Network App for PC, you may have some questions about how this new little weather buddy operates and how it can help you. Please review the following sections that we hope will answer any of your questions. If you are still stuck, no problem, please contact us here.
PointCast technology delivers hyper local forecasts and weather information with precision and accuracy beyond compare. By providing your POSTAL code, ZIP code we can deliver a hyper local PointCast as close as 1km/0.6miles using your latitude and longitude. For more information please visit our PointCast Page.
|Where is the short cut in my task tray?||
When the Application is downloaded on Windows 7 the temperature icon remains hidden in the notification area on the bottom right side of the screen. To move it simply click on the arrow to show hidden icons. Drag and drop the Weather App. Icon into the system tray.
|I'm receiving a Problem Connecting screen on my Weather Network App.||An active Internet connection is required for The Weather Network App. to pull the latest weather information. New forecast data is sent every 15 minutes when you are connected. If it has tried unsuccessfully several times; it might time out until the next scheduled update. Minimizing or exiting the application and restarting, should restart the scheduled update.|
|I don't see a cloud or sun icon and there is no temperature for my location in the task bar||For some locations, the weather station does not supply the current weather with an observation. However, it does provide data to our forecast centre for the short and long term forecast display.|
|The Weather Network App for PC is open but the information is taking a long time to load||The Weather Network App for PC is more like a mini weather station with all the local forecast information, maps, videos and more. We do recommend a broadband connection to view the application. If you are finding that, due to your connection speeds, The Weather Network App for PC is not that responsive, we do recommend that you try one of our other apps on for size. Click here for a list of our application catalogue. We hope you find something that works for you!|
|I was getting data and now it's gone.||The Weather Network App for PC is scheduled to call for data every 15 mins. To manually call for new data, click the Refresh button on the application window or press F5 on your keyboard while the application is in the Open Position.The Weather Network App for PC will get the latest information available from our servers. To service the 2.6+ million users The Weather Network App for PC serves weather data from a large network of servers. If one of the servers is having issues you may not get updated data immediately. By manually calling for new data, the application should retrieve data from one of the operational servers. If you are still having issues after a significant period of time, please contact us here and we will address your concerns as quickly as possible. We apologize for any frustrations or service issues.|
|Maps tab does not work||We recommend Internet Explorer 7 and above to view our maps tab. Service will be intermittent and could be a poor experience with IE6. You can download IE9 from here. http://windows.microsoft.com/en-US/windows/products/internet-explorer|
You can also "ADD A LOCATION", by clicking on this link within the Options menu.
|POINTCAST||PointCast technology delivers hyper local forecasts and weather information with precision and accuracy beyond compare. By providing your POSTAL code, ZIP code we can deliver a hyper local PointCast as close as 1km/0.6miles using your latitude and longitude. For more information please visit our PointCast Page.||TODAY||The TODAY tab features the current conditions and short term information for your selected location. It features temperatures, conditions, feels like temp. (when applicable), wind, humidity, pressure, air quality, UV readings, probability of precipitation (P.O.P), and accumulation.|
5 DAY FORECAST
|The 5 DAY FORECAST provides forecast information for the next five days including expected temperature (high, low), feels like temp. (when applicable), probability of precipitation (P.O.P), rain and/or snow accumulation and wind speed.|
|HOURLY||The HOURLY tab features the hour by hour conditions, expected temperature and probability of precipitation (P.O.P) for the next 12 - 24 hours. To see the next 12 hours within this tab, click on the link.
|14-DAY TREND||The 14 DAY tab features the expected hi/lo temperatures and conditions for the next 14 days. This information is available in both a table and a graph.
|SATELLITE AND RADAR||
The SATELITTE AND RADAR tab shows radar precipitation, cloud cover and past and forecasted precipitation for your region. The application is zoomed in at 60km with your selected city centered on the map. This should be optimal for viewing your region. If you would like to see other parts of your area, the map controls will allow you to change your zoom and click and drag the map zoom and click and drag the map.
|VIDEOS||Our VIDEO tab features forecast videos from The Weather Network. Choose your preferred video by clicking on the selected video and pressing PLAY on the video player to the left.
The VIEWER PHOTOS tab will showcase a gallery of local photos submitted by The Weather Network audience members. Click on each picture to enlarge it. To close simply click on the x in the top right corner.
|ACTIVE WEATHER||The Weather Network App for PC is valuable for watching ACTIVE WEATHER in your community. In the case of Active weather or a warning for your area, The Weather Network App for PC temperature icon will flash red. As well, a banner will feature the warning across the top of your application window. This will click through to TheWeatherNetwork.com for the full details.
Providing your demographic information is optional. By doing so you help us better understand our users allowing us to improve our products and services according to our audience demographics. This information is for internal purposes only. You can opt out simply by selecting SKIP.
In order to provide free applications we do sell advertising on The Weather Network App for PC to National, local and community based organizations. Our advertising materials have to meet standards set by the Internet Advertising Bureau (IAB Canada) and we try to ensure that the advertising you receive is of value. If you have any concerns about a message you have seen, please contact us.
We have created these handy buttons so you can share directly from your Weather Network App via Facebook, Twitter or Email. Just click on one of the icons to share this great weather app with your friends and family.
We are sorry if we have not met your expectations, but if you still want to uninstall The Weather Network App for PC, please follow these steps: